If your loved one is struggling with daily activities like bathing, dressing, cooking, or managing medications, home care may be the right choice. Other signs include frequent falls, memory issues, social isolation, or a recent hospital stay. We offer a free in-home assessment to help you determine the best level of care.

Simply give us a call or fill out our Request Care form. A care coordinator will reach out to schedule a free, no-obligation in-home assessment. During this visit, we’ll learn about your loved one’s needs, preferences, and daily routine to create a personalized care plan. Visit our How to Get Started page for a step-by-step overview.

We understand that every family’s situation is different. We offer flexible scheduling to meet your needs, from a few hours a week to around-the-clock care. During your free assessment, we’ll work with you to find a schedule that fits your family and budget.

We provide a full range of non-medical home care services including personal care, companion care, Alzheimer’s and dementia care, respite care, 24-hour care, live-in care, and more. Visit our Services page for a complete list.

Absolutely. Every care plan we create is tailored to your loved one’s unique needs, preferences, and lifestyle. We work closely with families to design a plan that provides exactly the right level of support, and we adjust it as needs change over time.

Yes, we offer both 24-hour care and live-in care options. With 24-hour care, caregivers work in shifts to ensure continuous awake supervision. With live-in care, a dedicated caregiver stays in the home and provides consistent, around-the-clock companionship and assistance.

Every caregiver at New Day Home Care undergoes a thorough screening process that includes a comprehensive background check, reference verification, skills assessment, and in-person interview. We hire only experienced, compassionate professionals who share our commitment to exceptional care.

Your satisfaction and your loved one’s comfort are our top priorities. If for any reason you’re not happy with your assigned caregiver, simply let us know and we’ll work quickly to find a better match. There is no penalty or awkwardness — we want every family to feel completely at ease.

Yes. We provide specialized training for caregivers who work with clients managing Alzheimer’s, dementia, Parkinson’s, and other conditions. Our team receives ongoing education to stay current with best practices in memory care and mobility support.

The cost of home care depends on the level of care needed, the number of hours, and the type of services provided. We offer a free, no-obligation in-home assessment to help you understand costs and find a solution that fits your budget. Our goal is to make quality care accessible to every family.

Coverage varies depending on your insurance plan, Medicaid eligibility, and the type of care needed. Some long-term care insurance policies do cover in-home care. Our team can help you explore your options and navigate the process. Veterans may also qualify for VA benefits that cover home care.

Yes. New Day Home Care is fully licensed by the State of New Jersey and carries comprehensive liability and workers’ compensation insurance. You can trust that your family is protected and that we meet all state regulatory standards.

Absolutely. Every caregiver undergoes a thorough criminal background check, drug screening, and reference verification before being placed with a client. Your family’s safety and peace of mind are non-negotiable for us.

In most cases, we can begin care within 24 to 48 hours after the initial assessment. For urgent situations, we do our best to arrange same-day or next-day placement. Contact us and we’ll work to accommodate your timeline.

Of course. We understand that needs evolve over time. You can increase, decrease, or adjust your care schedule at any time. Just speak with your care coordinator and we’ll make the changes seamlessly.

Medical home care (also called home health care) involves skilled nursing services prescribed by a physician, such as wound care, injections, or physical therapy. Non-medical home care — which is what New Day provides — focuses on assistance with daily living activities like bathing, dressing, meal preparation, companionship, and transportation. Learn more about our services.

Our caregivers can provide medication reminders to help ensure your loved one takes their medications on time and as prescribed. However, as a non-medical home care agency, our caregivers do not administer medications (such as injections). If skilled nursing care is needed, we can help connect you with appropriate medical providers.

New Day Home Care proudly serves families throughout Warren County, New Jersey, including communities like Hackettstown, Phillipsburg, Washington, Belvidere, and many more. Visit our Service Area page for a complete list of towns we serve.

We are focused on serving Warren County and surrounding communities. If you live in a neighboring area, please reach out — we may still be able to help, and we’re happy to discuss your options.

Communication is a cornerstone of our approach. We provide regular updates and care notes so you always know how your loved one is doing. Your care coordinator is always available to answer questions, discuss any concerns, and adjust the care plan as needed.

We strongly encourage it. Family input is invaluable in creating a care plan that truly reflects your loved one’s needs, preferences, and daily routines. We work collaboratively with families throughout the entire care process.

Our caregivers are trained in emergency response protocols. In any medical emergency, they will call 911 immediately and then contact our office and your designated family members. We have procedures in place to ensure your loved one receives prompt attention in any urgent situation.

Yes. We offer 24/7 support, 365 days a year. Whether it’s a weekend, a holiday, or the middle of the night, you can always reach a member of our team. Call us anytime at (908) 430-0444.

That’s expected, and we’re prepared for it. We regularly reassess care plans and adjust services as your loved one’s needs evolve. Whether more hours are needed, a different type of care is required, or the schedule needs to change, we adapt quickly and smoothly.